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Versa Lite exercise icon not working

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‎11-02-2020 18:35 - last edited on ‎11-03-2020 13:31 by Fitbit Moderator

‎11-02-2020 18:35 - last edited on ‎11-03-2020 13:31 by Fitbit Moderator

When I press the exercise button on the screen, nothing happens. It brings me back to the screen with the four icons. Any help is appreciated. Thank you!

 

Moderator Edit: Clarified subject

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‎11-03-2020 13:30

‎11-03-2020 13:30

Hi @NatalieMK1982, welcome to the Community Forums!

 

Thanks for bringing this to our attention and for the details that were shared in your post. To better assist you with this, can you please let me know when was the first time you experienced this issue and how many times since then? Is your Versa Lite running the latest Fitbit OS firmware version? In the meantime I receive your answers, please restart your device and let me know if the issue persists.

 

Looking forward to your reply.

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