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Versa Lite fast battery draining

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My fitbit versa lite is draining fast ,after changing 100% it only stay upto 7-8 hours , even I'm not using it still after 100% charging it's will fully discharge in 9 hrs ,pls suggest me what should I do?

 

 

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Hi @Abha_b , restart your Versa three times by pressing and holding the button untill the Fitbit logo appears and release the button. If that does not solve your battery problem, call Customer Support and ask for a battery test. Regards kuzibri

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@Abha_b, welcome to our Fitbit Community! I'm happy to assist you with your Fitbit Versa since the battery is draining fast.

 

In addition to the restart process that @SunsetRunner shared, I'd like you to try the tips that are listed in this help article. These tips are helpful in order to improve the battery life of your watch. Finally, monitor your Versa for the next 48 hours and see if the issue gets fixed.

 

Keep me posted on the outcome! 😀

JuanJo | Community Moderator

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  • Thanks kuzibri,for  replying, today I'll try ,and post the reply and thanks team for great help.
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@Abha_b, thank you for taking the time to try the steps that were shared above. Don't hesitate to get back if any question arises in the meantime.

 

As a side note, I'd like to invite you to visit our Discussions board, where you can share your experiences, meet people and create new topics.

 

See you around.

JuanJo | Community Moderator

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Hello Juanjo ,

Thanks for your support I tried all the settings and restart Fitbit 3 times as well but unfortunately nothing really happened situations are nearly same.

Pls suggest me what should I do next.

 

Thanks in advance

 

 

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@Abha_b, thank you for trying the recommended tips.

 

Since the issue persists, I'll send your case to our Support team so they can investigate further and provide a solution. You will receive an email from them soon.

 

Let me know if you have any questions.

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

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