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Versa Lite firmware update won't finish

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‎04-17-2020 23:11 - last edited on ‎05-02-2020 05:30 by Fitbit Moderator

‎04-17-2020 23:11 - last edited on ‎05-02-2020 05:30 by Fitbit Moderator

Please help after factory reset i am struggling to download firmware and it is taking forever and failing every time.

 

 

Moderator edit: updated subject for clarity

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‎05-02-2020 05:29

‎05-02-2020 05:29

Hi @cornelsteyn8003, due to recent events, I apologize for the delayed response. However, it's great to see you in our Fitbit forums.

 

Regarding the firmware update issue that your Versa Lite is experienced, I was able to get in touch with our Support team and was told that they assisted you via chat and email. I'm so glad to hear that a solution was provided and you managed to get the issue resolved.

 

As a side note, I'd like to invite you to visit our Discussions board where you can share your experiences, meet people and create new topics.

 

Hope to see you in our Fitbit Community more often.

JuanJo | Community Moderator

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