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Versa Lite gray display

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‎03-10-2021 04:45 - last edited on ‎03-15-2021 16:20 by Fitbit Moderator

‎03-10-2021 04:45 - last edited on ‎03-15-2021 16:20 by Fitbit Moderator

i have an gray screen on fitbit versa lite i have tried doing an reset nothing works can i have any  suggestions please thanks why its done this 

 

please reply asap

 

Moderator Edit: Clarified subject

 

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‎03-15-2021 16:19

‎03-15-2021 16:19

Hello @Dylanwall000980, it's nice to see you again participating here in the Community Forums.

 

Thanks for the details that were shared in your post and for trying some troubleshooting steps before bringing your concern to our attention. Let me share with you that our Customer Support team informed me that they already provided you assistance to resolve your issue. That being said, my best advice for you at this moment will be to contact them back if further assistance is needed or if you have any additional questions about the outcome of your case. Unfortunately I don’t have access to such information to accordingly assist you.

 

I'll be here if you need anything else.

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