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Versa Lite has condensation inside

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‎09-30-2020 17:49 - last edited on ‎10-01-2020 14:19 by Fitbit Moderator

‎09-30-2020 17:49 - last edited on ‎10-01-2020 14:19 by Fitbit Moderator

I'm pretty sure my watch is just under a year old.  I don't swim or shower in it as I should be able to.  In the habit of taking it off due to the band that comes with it damaging my skin no matter how many times I clean it,  I replaced the band and it barely gets wet.  Sweat when I workout... Yes, I wash my hands with it on but that's never been a problem.  This is my 2nd fitbit. This has never happened before! Today my watch has a blank screen.  I knew it didn't need to be charged but I placed it on the charger anyway.  I checked on it a couple hours later and it was hot.  I noticed condensation on the bottom/ heart rate monitor.  How or why did this happen? I've done nothing different.  Has anyone had this same problem and what did you do? 

 

Moderator Edit: Clarified subject

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‎10-01-2020 14:25 - edited ‎10-07-2023 08:08

‎10-01-2020 14:25 - edited ‎10-07-2023 08:08

Hi there @Jrcrx82, welcome to the Community Forums. Thanks for sharing your suggestion about adding Norwegian language on Fitbit trackers and smartwatches.

We're definitely always working on adding more languages. The best place to make your voice heard is the Feature Suggestions board. Please take a moment to visit and give us your feedback. 

If you find that a similar suggestion has already been made by another member of the community, you can vote for their idea and add your comments. We look forward to reading your suggestions. You can learn more about how Fitbit decides what suggestions get released in our FAQs. 

Maria | Community Moderator, Fitbit


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