Versa Lite is not vibrating

[Iluvcows2]

I have my Versa Lite set to notify me 10 minutes before the hour if I need to get my steps in but it has

not been vibrating to notify me. I checked in settings and it is enabled but not vibrating. What should I do next?

Moderator Edit: Clarified subject

[MarreFitbit · Accepted solution]

Hi there @Iluvcows2, thanks for stopping by in the Community Forums. Thanks for the details provided in your post regarding your Versa Lite not vibrating for Reminders to Move. Thanks for checking that this feature is enable in settings, I'll be glad to help you with this. 

Have you checked if your watch vibrates with silent alarms? Your Fitbit device vibrates to alert you at various times, including if you set an alarm, when you hit your step goal, etc. Have you see if the vibration is also missing for this features?

If your device didn't alert you, make sure you successfully set an alarm. For more information, see How do I manage alarms on my Fitbit device?

If you correctly set the alarm or aren’t receiving other alerts, test your device’s vibration motor. Connect the device to the charging cable. For more information, see How do I charge my Fitbit device?