01-19-2021 06:34 - last edited on 01-20-2021 15:28 by LiliyaFitbit
01-19-2021 06:34 - last edited on 01-20-2021 15:28 by LiliyaFitbit
Has the new Fitbit versa update caused anyone else huge problems
Moderator edit: subject for clarity
01-20-2021 15:28
01-20-2021 15:28
Welcome to the Fitbit Community, @Redgayle9.
I am sorry to hear about the issue you experienced, I understand how you are feeling. Fitbit occasionally releases free feature enhancements and bug fixes for devices through firmware and Fitbit OS updates. Upon checking with our Support team, I was told that you have already contacted them. I know they will be glad to help you out and provide a solution. I recommend to continue working with them since they have already all the details and special tools to continue assisting you.
By the way, I've moved your post to Other Versa Smartwatches board so we can keep our forums organized.
Keep on visiting the forums.
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