Versa Lite issues

[Allyversalite]

I have done multiple restarts and a factory reset to get the heart monitor and the step tracker to begin working again.  The motion display does not work either.  And my battery is only lasting 3 days or so, when it used to be about 5 days.  I am so frustrated and miss my watch!  I love my Versa Lite. I have barely had it 6 months, so I hope someone has a solution for me!  Thank you.

Moderator edit: subject for clarity 

[LiliyaFitbit]

Welcome to the Fitbit Community, @Allyversalite.

I appreciate your participation in the Forums and sharing the issues you're experiencing with your Versa Lite. Thank you for trying to resolve this, I totally understand how you are feeling and I am glad to assist you. Upon checking with our Support team, I was told that you have already contacted them and that they were able to help you. Thank you for your time and efforts.

Have a great day!

[Allyversalite]

Thanks you so much for your reply! I am very happy with the help I received. 

Sent from Rogers Yahoo Mail for iPhone

[Hippypippa]

Hi. I'm also having major issues. Can't!/won't sync. Time is just under 30 minutes behind. I can't get it to pair. I gave done a factory reset, deleted device and app. Re added both back. I had the same issue at the start of the year, and Fitbit ended up sending me a new "pebble".

[LiliyaFitbit]

Thank you for your reply, @Allyversalite. It's nice to see you again in our Community Forums, @Hippypippa.

@Allyversalite I am glad to hear that our Support team took care of your case. Thank you for your time and feedback. 

@Hippypippa Thank you for joining the thread and sharing the details of the issue with your watch. I appreciate your troubleshooting efforts. Time on your watch should be corrected when you sync it. If you're experiencing difficulties with syncing, please try our complete troubleshooting instructions in this help article: Why won't my Fitbit device sync? If the issue still persists after syncing, please try the additional troubleshooting steps here. 

Let me know how it goes. 

[Fourkidswi]

Exactly what is happening to me. None of my devices will recognize my Fitbit I'm Bluetooth. After some time with support today, I'm ready to go with something NOT Fitbit!

[LiliyaFitbit]

Welcome to the Fitbit Community, @Fourkidswi.

Thank you for joining the thread and sharing your experience. I understand how you are feeling and appreciate your efforts to resolve this. Since you've been working with our Support team, I recommend contacting them back as they have already all the details and special tools to continue assisting you. I know they will be glad to help you out and provide a solution. You can confirm our complete troubleshooting tips in Why can't I set up my Fitbit device?

See you around.