01-09-2023
07:56
- last edited on
01-09-2023
08:57
by
MarreFitbit
01-09-2023
07:56
- last edited on
01-09-2023
08:57
by
MarreFitbit
My Versa Lite has started losing time overnight. Sunday morning, I noticed that it was off by 5 minutes. I repeatedly synced the device, but the time didn't update. I had to restart the Versa Lite, then sync for the time to update.
I synced it last night before I went to bed. When I woke up this morning, it was off by 7 minutes. When I synced again, the time was updated. Since I use my Versa as an alarm, this is a bit concerning.
Moderator Edit: Clarified subject
01-09-2023 10:10 - edited 12-12-2023 10:06
01-09-2023 10:10 - edited 12-12-2023 10:06
Hi there, @AggieJM. Thanks for stopping by in the Community Forums and trying to troubleshoot the issue with your Versa Lite before reaching out.
If you haven't done so yet, please try the following steps in the order listed:
Hope this helps.
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01-10-2023 06:41
01-10-2023 06:41
This did not resolve my issue. The time is accurate all throughout the day, it only appears to lose time at night. Once again last night, it lost 5 minutes. I went to bed at 11p and synced right before I went to bed, when I woke up at 6:00a, my Versa was showing 5:55a. Once I synced again, the time was updated.
01-13-2023 06:41
01-13-2023 06:41
This issue is getting worse. This morning my Fitbit was almost 15 minutes behind the actual time. During the day, I don't appear to lose time. This only seems to happen in the overnight hours.