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Versa Lite keeps losing time overnight

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My Versa Lite has started losing time overnight.  Sunday morning, I noticed that it was off by 5 minutes.  I repeatedly synced the device, but the time didn't update.  I had to restart the Versa Lite, then sync for the time to update.

 

I synced it last night before I went to bed.  When I woke up this morning, it was off by 7 minutes.  When I synced again, the time was updated.  Since I use my Versa as an alarm, this is a bit concerning.

 

Moderator Edit: Clarified subject

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Hi there, @AggieJM. Thanks for stopping by in the Community Forums and trying to troubleshoot the issue with your Versa Lite before reaching out. 

If you haven't done so yet, please try the following steps in the order listed:

  • Unpair your Versa Lite from your phone's Bluetooth and Fitbit app.
  • Unpair other Bluetooth devices that you may also have paired to your phone's Bluetooth settings.
  • Force quit the Fitbit app.
  • Turn off other Bluetooth connections when not in use. This can help to prevent connectivity issues or Bluetooth interference.
  • Shut off your phone and turn it on after 1-2 minutes.
  • Turn on the Bluetooth on your phone.
  • Plug it into the charging cable and open the Fitbit app.
  • Set up your Versa Lite.
  • If there is no connection, restart your Versa Lite.
  • Once your Versa Lite is paired and syncing, please proceed to set up your other Bluetooth devices to your phone again. 

Hope this helps. 

Maria | Community Moderator, Fitbit


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This did not resolve my issue.  The time is accurate all throughout the day, it only appears to lose time at night.   Once again last night, it lost 5 minutes.  I went to bed at 11p and synced right before I went to bed, when I woke up at 6:00a, my Versa was showing 5:55a.  Once I synced again, the time was updated.

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This issue is getting worse.  This morning my Fitbit was almost 15 minutes behind the actual time.  During the day, I don't appear to lose time.  This only seems to happen in the overnight hours.

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