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Versa Lite keeps restarting by itself

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‎06-05-2021 20:27 - last edited on ‎06-11-2021 07:09 by Fitbit Moderator

‎06-05-2021 20:27 - last edited on ‎06-11-2021 07:09 by Fitbit Moderator

I have had my Versa Lite for almost a year and I love it. The watch up to date (v. 33.1.30). Every couple of months, the watch randomly reboots. I contact customer service and the fix works for a while before the cycle repeats itself. Is there a way I can stop this from occurring?

 

 

Moderator Edit: Personal info removed

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‎06-11-2021 07:08 - edited ‎08-29-2023 10:14

‎06-11-2021 07:08 - edited ‎08-29-2023 10:14

Hi there, @EHarvison82. Welcome on board. Thanks for trying to trobleshoot the issue with your Versa Lite before reaching out. 

The best way to get help for this problem is to chat with us online again or give us a call. Click here to get connected. Since you've already followed the steps they recommended, they'll tell you what's next. 

Maria | Community Moderator, Fitbit


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