06-03-2025 15:28
06-03-2025 15:28
Hi, I recently changed phones (to an iphone12) and am having issues with my Fitbit. My goals have all disappeared and there is no way in the app that I can find to set them again. It keeps disconnecting from Bluetooth. Also when I go to click into more in depth data from the Home Screen, like for steps or calories burnt etc when it should bring to another screen where it would show progression and can swipe through today, this week, month, year, it just remains blank with the loading Fitbit logo no matter how long I leave it there. All of these issues only started when I changed phones. I have tried soft reset on watch, disconnecting from Bluetooth and forgetting device from phone, logging out, a combination of all the above, nothing works. Any help much appreciated!