Versa Lite not syncing with iPhone 8

[leekhalice]

I’ve been using my Fitbit since March 2020 for 7 months and in the last 2-3 weeks, it keeps telling me that my versa light is not discoverable. In the Fitbit app, I removed the device and installed it 2x. It worked for 5 days and the same problem happens again. I also tried forgetting the device in the Bluetooth option and reconnect again through the Fitbit app, but to no avail. 

I’ve update my iPhone 8 to the latest iOS 14.2 and Fitbit app. It doesn’t seem to work for me at all. It’s hugely disappointing to know that this device does not even last for a year. Please advice and help!!! 

Moderator Edit: Clarified subject

[RicardoFitbit]

Hello @leekhalice, welcome to the Community Forums.

First, I appreciate your effort and patience for troubleshooting this situation before posting over here, I totally understand how frustrating this matter can be for you. If you haven't already done so, I recommend you to check how the syncing procedure works here and see if there's a missing requirement on your iOS mobile device that's preventing the syncing procedure to be completed.

Then, you can move forward and try the troubleshooting steps that are specified on: Why won't my Fitbit device sync? and let me know how it goes. 

Let me know if further assistance is needed and if you have any additional questions.

[leekhalice]

Hi, I’ve tried what you have recommended. And I also deleted the device in my Fitbit and tried to set it up again. It just won’t work. The watch is not discoverable by Bluetooth at all. Please advice.

Sent from my iPhone

[leekhalice]

Hi Ricardo, I tried your options above and it won’t work. I even deleted the device in my Fitbit app and tried to set it up again. The Bluetooth just won’t discover the watch even when I placed them side by side. It happens too many times. Please advice.