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Versa Lite not turning on

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‎08-06-2020 03:43 - last edited on ‎10-14-2020 12:09 by Moderator Alum

‎08-06-2020 03:43 - last edited on ‎10-14-2020 12:09 by Moderator Alum

my versa lite is dead, it will not come on at all it will get to the fit bit logo and then it say ; data not cleared sync again but it will not do anything, it will not charge, screen is black. what can I do?

 

 

 


Moderator edit: subject updated for clarity

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‎08-09-2020 08:02

‎08-09-2020 08:02

Hi @FT72 several have reported that a factory reset has helped here. Did you do a search?

If not you will need to contack support. 

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