Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa Lite over-counting steps

Replies are disabled for this topic. Start a new one or visit our Help Center.

I’ve had my new watch for about 5 hours. When I turned it on and set it up (sitting on my couch) I apparently took 100 steps. I have been sitting on the couch rocking my baby since then and I am watching the step count rise when I have not taken ANY steps. Is there a fix for this? If not I will return tomorrow and buy a Garmin 

Best Answer
0 Votes
3 REPLIES 3

No tracker worn on your wrist can know what your legs are doing.

It normally detects steps from the normal swinging of your arms while walking.  Some regular rhythmic movements look just like walking to your tracker on wrist.  Fitbit tries to tell the difference but that's not always possible.   In addition to rocking baby, these include knitting, playing drums or strumming guitar, etc.  Most people find the error introduced by this are not significant over a full day, but for some activities it might be better to take off tracker to avoid too many extra steps.

 

Be aware that calories are based mainly on heart rate so extra steps do not automatically make calorie burn incorrect.

 

Of course feel free to try a Garmin, or any other, instead, but I don't see how any tracker worn on wrist can avoid this situation.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

Best Answer
0 Votes
  • Thanks for your response. Since posting I took the watch off and left it on a table- my step counts continues to rise! I understand that the steps won’t be 100% accurate- however, I would expect that when I’m not even wearing the watch- and it’s sitting on a table- the watch would not be registering steps. I’ve used  step trackers in the past that were much more accurate...if there isn’t a way to fix this obvious issue- maybe a firmware problem or something- it’s easier for me to just return it. I do like the watch so I am hoping there might be a way to fix it instead, but doesn’t sound like it 
Best Answer
0 Votes

If it is getting steps on the table, is it subject to vibrations, such as a running fan on the table?

Another thing to try is a restart.  Hold in the side button for 10 seconds or until you see the Fitbit logo.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

Best Answer
0 Votes