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Versa Lite screen came off

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‎08-01-2022 09:52 - last edited on ‎08-01-2022 10:23 by Fitbit Moderator

‎08-01-2022 09:52 - last edited on ‎08-01-2022 10:23 by Fitbit Moderator

My screen came out of its casing whilst showering and now there is water inside- how do I get it out again for it to dry 

 

thanks 

 

Moderator Edit: Clarified subject

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‎08-01-2022 10:24 - edited ‎11-16-2023 11:06

‎08-01-2022 10:24 - edited ‎11-16-2023 11:06

Hi there, @LaVize. Welcome to the Community Forums. I'm sorry to hear about your Versa 3's screen. 

When a tracker suffers damage while under warranty, you can contact Customer Support. Discounts and replacements depend on tracker model and other factors.

Please note the screen cannot be replaceable and/or repaired. 

Before doing something to your watch, please review Availability or repair facilities/spare parts and Exclusions and Limitations. 

If you have any questions regarding what is covered under the warranty you can read more about it here fitbit.com/legal/returns-and-warranty.

Hope this helps. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎08-01-2022 10:24 - edited ‎11-16-2023 11:06

‎08-01-2022 10:24 - edited ‎11-16-2023 11:06

Hi there, @LaVize. Welcome to the Community Forums. I'm sorry to hear about your Versa 3's screen. 

When a tracker suffers damage while under warranty, you can contact Customer Support. Discounts and replacements depend on tracker model and other factors.

Please note the screen cannot be replaceable and/or repaired. 

Before doing something to your watch, please review Availability or repair facilities/spare parts and Exclusions and Limitations. 

If you have any questions regarding what is covered under the warranty you can read more about it here fitbit.com/legal/returns-and-warranty.

Hope this helps. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
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