03-11-2020 13:42
03-11-2020 13:42
I bought my son a fitbit versa lite for christmas. Last week he wore it in a pool for the first time. Since then the display on the screen has been impacted. There is a bright circle on the face that gets brighter the longer it is on, making it difficult to read anything.
He's only been wearing it for 2 months, unfortunately just past the 45 day return window.
What can we do?
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03-20-2020 21:15
03-20-2020 21:15
@simonsmichelle This awfully sounds like a water damage. Please reach out to Customer Support as it still should be covered under warranty.
03-20-2020 21:15
03-20-2020 21:15
@simonsmichelle This awfully sounds like a water damage. Please reach out to Customer Support as it still should be covered under warranty.