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Versa Lite screen keeps freezing

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‎05-17-2020 17:43 - last edited on ‎06-23-2020 14:04 by Fitbit Moderator

‎05-17-2020 17:43 - last edited on ‎06-23-2020 14:04 by Fitbit Moderator

My Versa Lite keeps freezing and I cannot switch screens, cannot pause/end the workout in progress. This is very frustrating. I just bought it in February. 

 

Moderator Edit: Clarified subject

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‎06-23-2020 14:07

‎06-23-2020 14:07

Hi there @LiSha888, welcome to the Community Forums. I'm sorry to hear about your Versa Lite's screen behavior. Thanks for the details provided in your post, I'll be glad to help you. 

 

I've seen that you contacted our Support Team after posting here and saw they helped you to get back on track. 

 

Please do not hesitate to let us know if there's anything else we may do for you.

Maria | Community Moderator, Fitbit


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