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Versa Lite screen showing Data not cleared sync & try again

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‎03-28-2020 05:01 - last edited on ‎05-10-2023 04:22 by Moderator Alum

‎03-28-2020 05:01 - last edited on ‎05-10-2023 04:22 by Moderator Alum

Fitbit not working only had it 7 months. Screen showing Data not cleared sync & try again. This is below a Red Cross in a red circle. It’s not letting me update or sync any ideas

 

 

Moderator edit: subject updated for clarity

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3 REPLIES 3

‎03-29-2020 11:22

‎03-29-2020 11:22

Try a Restart and do it several times if necessary.

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‎03-29-2020 13:27

In response to SunsetRunner

‎03-29-2020 13:27

Hi I have restarted my Fitbit more times than I can remember and it still comes up with this


Sent from my iPhone
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‎03-29-2020 16:16

In response to Alibongo69

‎03-29-2020 16:16

Contact Customer Support.

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