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Versa Lite screen won't respond

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‎08-31-2020 22:07 - last edited on ‎09-01-2020 06:41 by Fitbit Moderator

‎08-31-2020 22:07 - last edited on ‎09-01-2020 06:41 by Fitbit Moderator

Hi my touch screen is irresponsive and won’t let me swipe! 
I have tried reset/reboot and factory reset.

What are the next steps I can take from here?

 

 

Moderator Edit: Clarified subject

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‎09-01-2020 06:45 - edited ‎06-21-2024 05:54

‎09-01-2020 06:45 - edited ‎06-21-2024 05:54

Hi there @Dimity, welcome to the Community Forums. Thanks for the details provided in your post about your Versa Lite's screen which is not responding. I appreciate your efforts in trying to fix it prior to posting here. 

I've seen you contacted our Support Team regarding this issue and they already helped you to get back on track.

Please don't hesitate to let us know if there's anything else we may do for you in the near future, we'll be glad to help you.

Maria | Community Moderator, Fitbit


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