help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa Lite screen won't respond

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎09-22-2021 04:47 - last edited on ‎09-23-2021 12:22 by Fitbit Moderator

‎09-22-2021 04:47 - last edited on ‎09-23-2021 12:22 by Fitbit Moderator

Hello Team,

 

I have fitbit versa which i purchased more than a year ago.


Suddenly the screen stopped functioning.
I can see a blue screen sometimes but it is not getting ON.

I have tried all the troubleshoots but no luck.
Can anyone please help me to get this functional again?

Note : I have tried a different charger also to charge this but no luck


Please suggest.

-Thanks

 

Moderator Edit: Clarified subject

Best Answer
Labels:
0 Votes
1 REPLY 1

‎09-23-2021 12:24 - edited ‎06-08-2024 12:01

‎09-23-2021 12:24 - edited ‎06-08-2024 12:01

Hi there, @nirdesh. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa Lite before reaching out. I understand where your concern is coming from. 

I've seen that you reached out to our Support Team after posting here and they've offered you some help. If your issue is still not solved, please feel free to contact our team once again so they can continue assisting you. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes