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Versa Lite screen won't respond

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Hello Team,

 

I have fitbit versa which i purchased more than a year ago.


Suddenly the screen stopped functioning.
I can see a blue screen sometimes but it is not getting ON.

I have tried all the troubleshoots but no luck.
Can anyone please help me to get this functional again?

Note : I have tried a different charger also to charge this but no luck


Please suggest.

-Thanks

 

Moderator Edit: Clarified subject

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Hi there, @nirdesh. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa Lite before reaching out. I understand where your concern is coming from. 

I've seen that you reached out to our Support Team after posting here and they've offered you some help. If your issue is still not solved, please feel free to contact our team once again so they can continue assisting you. 

Maria | Community Moderator, Fitbit


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