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Versa Lite screen won't scroll down

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‎04-25-2021 17:54 - last edited on ‎12-04-2024 09:09 by Fitbit Moderator

‎04-25-2021 17:54 - last edited on ‎12-04-2024 09:09 by Fitbit Moderator

My Versa Lite just stopped working properly. The watch will not scroll down. It will scroll to the side. When I hit an app (exercise, weather, etc.), the watch will act like it's trying to open the app but never does. My phone says that my watch is updated but there is something wrong. What do I do? 

 

 

Moderator Edit: Clarified subject

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‎04-27-2021 07:54 - edited ‎09-04-2023 05:38

‎04-27-2021 07:54 - edited ‎09-04-2023 05:38

Hi there, @Mungpu. Welcome to the Community Forums. 

Please restart your Versa Lite as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎04-27-2021 07:54 - edited ‎09-04-2023 05:38

‎04-27-2021 07:54 - edited ‎09-04-2023 05:38

Hi there, @Mungpu. Welcome to the Community Forums. 

Please restart your Versa Lite as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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