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Versa Lite screen won’t swipe

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‎03-04-2021 18:50 - last edited on ‎03-05-2021 06:38 by Fitbit Moderator

‎03-04-2021 18:50 - last edited on ‎03-05-2021 06:38 by Fitbit Moderator

My screen will not swipe, it’s stuck on the main screen. I have powered off numerous times and that doesn’t work 

 

Moderator Edit: Clarified subject

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‎03-04-2021 19:44 - edited ‎03-04-2021 19:45

‎03-04-2021 19:44 - edited ‎03-04-2021 19:45

Restart is first, easiest, and safest thing for try for any such issue.

For Versa Lite, press side button and hold in until see Fitbit logo, about 10 seconds.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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‎03-04-2021 19:51

In response to JohnnyRow

‎03-04-2021 19:51

I tried that...no luck. 

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‎03-04-2021 20:13

‎03-04-2021 20:13

The quick view tab in my app won’t stay on either...it keeps switching back to off. Could these two problems be related? 

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