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Versa Lite setup issues

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‎01-21-2020 15:10 - last edited on ‎01-22-2020 11:38 by Moderator Alum

‎01-21-2020 15:10 - last edited on ‎01-22-2020 11:38 by Moderator Alum

I wonder if someone can help? I’ve tried every way possible to update my Fitbit Versa Lite and nothing is working, it gets to nearly fully finished and crashes I’ve tried for a full week, any ideas?

 

 

Moderator edit: subject for clarity

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‎01-22-2020 11:39

‎01-22-2020 11:39

Welcome to the Community, @Roch40.

 

Thanks for troubleshooting this setup issue. I would like to know if you keep having problems pairing your device? If so, I recommend taking a look at the help article: Why can't I set up my Fitbit device? and follow the instructions provided there.

 

Let me know the outcome. 🙂

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎01-22-2020 11:49

In response to AlejandraFitbit

‎01-22-2020 11:49

I can pair and it updates so far but then says data not cleared but now I can’t even get it to update at all

Sent from my iPhone
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