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Versa 2 not receiving notifications

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‎01-21-2020 14:01 - last edited on ‎01-22-2020 11:42 by Moderator Alum

‎01-21-2020 14:01 - last edited on ‎01-22-2020 11:42 by Moderator Alum

Not receiving notifications, every time like I was a month ago. I randomly get a text to my Fitbit but then the next one won't come through. I don't understand. I have updated my app and checked daily for new updates to correct this last update! I have restarted my phone and Fitbit. I have uninstalled and reinstalled the Fitbit app. I have gone through all the settings on my phone and in the app... everything is turned on. I found answers in the forum how to fix it for iPhone but I have an Android. Someone please help!

 

 

Moderator edit: subject for clarity

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2 REPLIES 2

‎01-21-2020 15:06

‎01-21-2020 15:06

I sure hope they get a fix for this problem.  only 1 and half year old.  Want my text notification. PLEASE 

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‎01-22-2020 11:43

In response to Steamerdad

‎01-22-2020 11:43

Welcome to the Community, @msmith213 and @Steamerdad, it's great to see you around.

 

I appreciate all the efforts in trying to fix this notification issue. We are aware of the problem and are working to resolve it as quickly as possible, sorry for any inconvenience it's caused and appreciate your patience and look forward to getting you back on track.

 

Please let me know if there's anything I may do to assist you in the meantime.

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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