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Versa battery and display issues

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‎01-21-2020 20:24 - last edited on ‎01-22-2020 11:35 by Moderator Alum

‎01-21-2020 20:24 - last edited on ‎01-22-2020 11:35 by Moderator Alum

I haven’t had my Fitbit long the screen has messed up, it dose it’s own workout on its own, it keeps freezing and I haven’t even had it for 3 months. So frustrated the battery isn’t even holding a day, where as it use to last me up to 4 days!

 

 

Moderator edit: subject for clarity

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‎01-21-2020 20:42

‎01-21-2020 20:42

Hi @Sham85 Try restarting it several times. If that doesnt sort it out you will need to contact Support. 

Restart your tracker  

Fitbit Support  

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎01-22-2020 11:35

‎01-22-2020 11:35

Welcome to the Community, @Sham85 and @NellyG, thanks for the input.

 

I understand how are you feeling. Upon checking with our support team, I was told that you have already contacted them. I know they will be glad to help you out and provide you a solution, just keep an eye on your inbox for further assistance.

 

In the meantime, let me know if you need anything else. 🙂

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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