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Versa Lite showing Data not cleared sync and try again

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‎11-08-2020 01:19 - last edited on ‎11-08-2020 17:07 by Fitbit Moderator

‎11-08-2020 01:19 - last edited on ‎11-08-2020 17:07 by Fitbit Moderator

my fitbit versa lite watch won't boot up. data npt cleared sync.

 

Moderator Edit: Clarified subject

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‎11-08-2020 17:06 - last edited on ‎08-25-2025 05:18 by Fitbit Moderator

‎11-08-2020 17:06 - last edited on ‎08-25-2025 05:18 by Fitbit Moderator

Hi @madhusharma, welcome to the Community Forums.

Thanks for bringing this to our attention. Let me share with you that the reason why your Versa Lite is currently showing the error message specified in your post is because the firmware update process wasn't completed. That being said, I recommend you to learn more about how to update the firmware version of your Fitbit device with the information that's specified on this help article. Then, please move forward to the troubleshooting steps that are specified on: Why can't I update my Fitbit device? and let me know how it goes.

Please keep me posted.

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