Versa Lite shows wrong time

[SunsetRunner]

Let my Versa lite discharge fully - recharged - now everything works except clock restarted at time of discharge now won’t show real time - how do I reset clock?

Moderator edit: subject for clarity 

[SteveH · Accepted solution]

You can't manually set the time, but it should reset itself whenever it syncs to your phone based on the time on that device. Does your fitbit seem to be syncing ok since you recharged it?

[SunsetRunner]

Thank you - resynced - everything’s good

[New-Heart]

Steve, No it has both synced with the laptop and iphone and is still the wrong time. 

[krautco]

I've synced my Versa 2 several times, but it still will not display the right time.

[AndreaFitbit]

Welcome to the Fitbit Community, @New-Heart and @krautco. I'm sorry to hear that the time on your Fitbits didn't change after syncing.

Please make sure the time zone setting is correct:

1. In the Fitbit app, tap the Today tab     your profile picture   App Settings   Time Zone.
2. Turn off the Set Automatically option.
3. Tap Time Zone and select the correct time zone.
4. Sync your Fitbit device.

I hope this information helps. 

[RackiSmile]

My timezone is correct.  I even set it to a different one and changed it back but my time is off by 20 minutes.

[RackiSmile]

Ok.  I finally got it to sync and it is now displaying correctly.

[AndreaFitbit]

Welcome to the Fitbit Commuity, @RackiSmile. I'm glad to hear your time is now displaying correctly.

I'd like to invite you to visit our Discussions board where you can share your experiences, meet people and create new topics.

Keep on visiting the forums. 

[jolejele4]

My Versa Lite is tracking my steps, sleep, BP but not the time.  Currently it is 4:51 pm on my iPhone but my Versa Lite shows 2:17 pm

[New-Heart]

Mine did the same. I tried to get it to communicate with my phone and within eventually the time self corrected.

[AndreaFitbit]

Thanks for getting back to us @jolejele4 and for your advise @New-Heart. 

I noticed that you already got in touch with our Support Team and that they already assisted you. 

Keep on visiting the forums.

[Ellelaw1]

Useless - did this several times nothing 

I want a new phone 

[AndreaFitbit]

Welcome to the Fitbit Community, @Ellelaw1. Thank you for letting us know that you tried advised troubleshooting steps several times.

I understand how frustrating this could be and the best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

Keep on visiting the forums.