Versa Lite stopped receiving notifications

[Fraggle19781]

Had my Versa Lite for about 6 months now, all was working up until a couple of ago. My problem is that I have re-start my phone every-time I sync my Fitbit in order to get notifications through it.  Have tried the following steps

1- Reinstalled the app about 7 times now,

2 - Made sure that my always sync button is on

3 - Manually pressed the sync button 

4 -   Always made sure  Fitbit has charge. 

5- My bluetooth and wifi are and switched on

6- The only device I have linked to my blue tooth is my Fitbit 

 The phone I am using is an Huawei p20 pro I have checked and phone is fully supported with the app.

I have restart my phone at least 5 times a day and it is quite frustrating. I know should not be the case,  can anyone please help.

Moderator edit: updated subject for clarity

[JuanJoFitbit]

@Fraggle19781, welcome to our Fitbit Community! I'm happy to assist you with your Versa Lite since it stopped receiving notifications. I appreciate the time spent trying the troubleshooting steps you mentioned above before contacting our forums.

Please try the troubleshooting steps that are listed in this help article. This article may contain steps that you already tried but you can skip them and proceed with the rest.

Keep me posted on the outcome! 😀