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Versa Lite stopped vibrating for text notifications

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‎12-25-2020 11:04 - last edited on ‎12-25-2020 12:59 by Fitbit Moderator

‎12-25-2020 11:04 - last edited on ‎12-25-2020 12:59 by Fitbit Moderator

My versa lite stopped vibrating for my incoming text messages. Calls work, i have checked both the settings within the app, settings on my phone (samsung galaxy s10), restarted the watch, uninstalled the fitbit app, and nothing is working.

This is quite frsutrating as it is one of the features for this watch and was working perfectly fine when i first got it! 

I have looked at many different posts re: this topic but nothing is working .

 

 

Moderator Edit: Clarified subject

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‎12-25-2020 13:03 - edited ‎10-13-2023 03:45

‎12-25-2020 13:03 - edited ‎10-13-2023 03:45

Hi there @Adriana1969, welcome to the Community Forums. Thanks for trying to troubleshoot this situation before posting here. I totally understand how frustrating this can be.

Thanks for letting us know about this issue. We’re aware of it and are working to identify a resolution as quickly as possible. 

We're sorry for any trouble. We appreciate your patience and look forward to getting you back on track.

Thanks for being a Fitbit customer! 

Maria | Community Moderator, Fitbit


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