help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa Lite stopped working

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-19-2021 19:41 - last edited on ‎07-21-2021 12:22 by Fitbit Moderator

‎07-19-2021 19:41 - last edited on ‎07-21-2021 12:22 by Fitbit Moderator

Versa lite turned red in back . Stopped tracking about 6 hrs ago

 

 

Moderator Edit: Clarified subject

Best Answer
Labels:
1 BEST ANSWER

Accepted Solutions

‎07-21-2021 12:23 - edited ‎06-09-2024 05:16

‎07-21-2021 12:23 - edited ‎06-09-2024 05:16

Hi there, @Diaba. Welcome to the Community Forums. 

Please restart your Versa Lite as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

View best answer in original post

Best Answer
0 Votes
3 REPLIES 3

‎07-21-2021 12:23 - edited ‎06-09-2024 05:16

‎07-21-2021 12:23 - edited ‎06-09-2024 05:16

Hi there, @Diaba. Welcome to the Community Forums. 

Please restart your Versa Lite as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes

‎07-23-2021 16:11

In response to MarreFitbit

‎07-23-2021 16:11

I didnt work anf still red and wil not sync.  Very disappointed

 

Best Answer
0 Votes

‎07-24-2021 04:39 - edited ‎09-15-2023 06:08

In response to Diaba

‎07-24-2021 04:39 - edited ‎09-15-2023 06:08

@Diaba I appreciate you had followed the tips and recommendations provided above. I understand why you're feeling disappointed. 

At this moment, I’ve reached the limits of what I can do for you here on the public community forums. The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes