Versa Lite stopped working

[Annieds1960]

I bought 4 months ago - stopped working on Saturday (15/08)? I called Support and was told that since it's more than 45 days since I bought it I can do nothing. It worked will with my Galaxy A40 for 4 months; I suppose I ought to be glad about that! I will be replacing it, but not with a Fitbit! Disappointed, irritated and really very angry!

Moderator Edit: Personal info removed

[MarreFitbit]

Hi there @Annieds1960, welcome to the Community Forums. Thanks for the details provided in your post about the syncing difficulties you started having with your Versa Lite. I understand why you would feel disappointed, irritated, and angry about this situation. 

In this case, since you've exhausted all troubleshooting steps to fix your watch and contacted our Support Team, but are not satisfied or agree with the resolution of your case, please get in touch with our them again for a better understanding of the information that they provided to you.

Keep in mind that every case is completely different from the other's, thanks for taking the time to share your experiences and feedback. For more information about our warranty, see fitbit.com/legal/returns-and-warranty.

I'll be around if there's anything else I may do for you in the meantime. 

[Annieds1960]

I've given up. I'm not prepared to be blindsided by your so-called support, as I was at the weekend, so I'm putting the £100 loss down to experience and warning friends about it.ThanksAnniedsSent from my Samsung Galaxy smartphone.