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Versa Lite stopped working

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‎10-27-2020 09:28 - last edited on ‎10-28-2020 20:46 by

‎10-27-2020 09:28 - last edited on ‎10-28-2020 20:46 by

My versa lite has just stopped working. I have a blank screen with a very faint line on the sides. I’ve tried charging it overnight and have tried pressing the button many times it won’t work. I only have it 1 year, it was actually 1 year on the 21st. I was hoping to get a little more than a year out of my Fitbit. 

 

 

Moderator edit: subject for clarity 

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‎10-27-2020 09:48

‎10-27-2020 09:48

This just happened to me 

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‎10-28-2020 20:46

In response to Runinseb

‎10-28-2020 20:46

Welcome to the Fitbit Community, @Leogirl8477. It's nice to see you again in our Community Forums, @Runinseb.

 

I am sorry to hear your Versa Lite devices stopped working. Thanks for trying to resolve this, I appreciate the additional details and I am here to assist you. I could see that you got in touch with our Support team about this and that they were able to help you. Thank you for your time and efforts. 

 

Let me know if you have any questions.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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