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Versa Lite stopped working

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‎11-08-2025 10:53 - last edited on ‎11-22-2025 14:29 by Fitbit Moderator

‎11-08-2025 10:53 - last edited on ‎11-22-2025 14:29 by Fitbit Moderator

hello! I’ve had my Versa Lite for 2 months and it suddenly won’t pair with the Fitbit app, and Bluetooth will not work. The app nor my phone will recognize it. I tried all the troubleshooting tips such as deleting the Fitbit app and reinstalling, and forgetting and reconnecting the device to Bluetooth. Nothing will work. It seems to be forever stuck on the Fitbit start screen. Has anyone else had this happen suddenly?

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Moderator edit: clarified subject.

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‎11-22-2025 14:29

‎11-22-2025 14:29

A warm welcome to the community forums @Alysine. 

Thank you for taking the time to share with me this information about the difficulty with your Versa Lite. 

Please, make sure to follow the steps listed in this help article: Why can't I set up my Fitbit device?

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