08-12-2021
13:43
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08-12-2021
14:16
by
MarreFitbit
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08-12-2021
13:43
- last edited on
08-12-2021
14:16
by
MarreFitbit
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At my office suddenly I noticed that only the logo is appearing on my screen. But couldn't do anything. Tried by pressing the button. Nothing happened. Used the process form the forum by pressing for 8 sec then releasing for less than 2 sec then press again till the vibration and logo. Nothing worked. I kept it in charge LOGO stuck again. But a red light is always blinking behind.
Any HELP
Moderator Edit: Clarified subject

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Versa Lite
08-12-2021 14:18 - edited 04-29-2024 05:50
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08-12-2021 14:18 - edited 04-29-2024 05:50
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Hi there, @nirakarsethy. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa Lite before reaching out. I understand where your concern is coming from.
In addition to the steps you've performed so far, please try the following:
- Remove your Versa Lite from your Fitbit account and unpair it from your phone's Bluetooth.
- Force quit the Fitbit app.
- Turn off the Bluetooth.
- Shut off your phone and turn it on after 1-2 minutes.
- Turn on the Bluetooth.
- Setup your Versa Lite again.
- If there is no connection, restart your Versa Lite.
If you can't get started with your Versa Lite, usually a missing requirement is the cause. Carefully review the requirements provided in the help article: Why can't I set up my Fitbit device?
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

08-12-2021 20:20
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08-12-2021 20:20
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Thank you for your kind and generic answer... I mentioned, "It cannot restart." And a red lighting is on all the time..

08-27-2021 07:22
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08-27-2021 07:22
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I wasted buying this from this brand. I'll help other ...

