Versa Lite syncing concern

[brapp]

Is the Versa supposed to sync every day? Have the message that my versa synced 3 days ago. It does sync with my iPhone 6s and iPad

Moderator edit: subject for clarity

[LiliyaFitbit]

Welcome to the Fitbit Community, @brapp. 

I appreciate your participation in the Forums and sharing your concern about syncing your Fitbit Versa Lite. Thank you for providing the additional details, I am here to assist you. It's recommended that you sync your watch daily. You can find more information about syncing your device in this help article: How do Fitbit devices sync their data?

If you experience any difficulties with syncing your watch, please follow our troubleshooting instructions in this help article: Why won't my Fitbit device sync?

Let me know how it goes, I'll be around. 

[brapp]

Followed Did show that syncing is on. It is working?

[LiliyaFitbit]

Hi @brapp, thank you for your reply.

I appreciate your troubleshooting efforts. I understand your concern, I've gone ahead and escalated your case to our Support team, for them to take a deeper look at this. Please keep an eye on your inbox. 

Let me know if you have any questions.