02-23-2020 05:35 - last edited on 03-10-2020 16:24 by LiliyaFitbit
02-23-2020 05:35 - last edited on 03-10-2020 16:24 by LiliyaFitbit
I had reset my fitbit lite device and its been more than 1 weak and i am trying to start my fitbit device but its not working...my device need some update..and when i am trying to update the device it get failed in between the process...i just used it for 2 days..please help
Moderator edit: subject for clarity and label
03-10-2020 16:28
03-10-2020 16:28
Welcome to the Fitbit Community, @Nikkey_23. I am sorry for the delayed response.
I appreciate your participation in the Forums and sharing the details of the issue you're experiencing with updating your Versa Lite. Thank you for your efforts, I totally understand how you are feeling. I recommend following the complete troubleshooting steps from this help article: Why can't I update my Fitbit device?
Let me know if the issue persists, I'll be around.
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.