Versa Lite vibrates and changes screen on its own

[Pareli2021]

For the past two days, my versa vibrates and starts changing screens without me touching it.  It’s almost like it has a short, I’ve updated it and my iPhone and restarted it and it continues to do it randomly.

Moderator edit: subject for clarity 

[LiliyaFitbit · Accepted solution]

Welcome to the Fitbit Community, @Pareli2021.

Thanks for the details shared in your post and for already trying to resolve the issue. I recommend doing the following:

1. Confirm the steps to restart the device: How do I restart my Fitbit device?
2. Change a clock face: How do I change the clock face on my Fitbit device?

Looking forward to hearing back from you.

[Pareli2021]

It was the clock face.  Once I changed it, it stopped randomly changing screens.  Thank you!

[LiliyaFitbit]

@Pareli2021 Awesome! Thanks for the update, I am glad to hear you're back on track. Let me invite you to visit our Health & Wellness board where you can share your experiences, make new friends and create your own topics.

Keep on visiting the forums!

[Pareli2021]

I take it back.  It started doing it again without the vibration so I didn’t notice it.  It’s definitely a Versa issue because the screen went dark and now it is completely dead even after leaving it on the charger all night.

[LiliyaFitbit]

Thank you for the update, @Pareli2021.

I am sorry to hear you continue experiencing issues with your watch. Thanks for the details shared. Upon checking with our Support team, I was told that you have already contacted them and that they were able to help you. I appreciate your time and efforts.

Have a nice day.