10-14-2020
09:51
- last edited on
10-14-2020
20:07
by
RicardoFitbit
10-14-2020
09:51
- last edited on
10-14-2020
20:07
by
RicardoFitbit
my entire verse lite screen went white 10 minutes ago and fades from white to black. I have tried the reset option with no luck.
Moderator Edit: Clarified subject
10-14-2020 20:07
10-14-2020 20:07
Hi @mvweast, welcome to the Community Forums!
Thanks for bringing this to our attention and for trying our restart process before posting over here. Our Support team informed me that they already provided you assistance to resolve this situation. That said, I recommend you to contact them back if you require further assistance or if you have any additional questions about the outcome of your case.
I'll be here if you need anything else.
10-18-2020 11:49
10-18-2020 11:49
My versa lite wouldn't allow me to scroll right to other menu options. I'm unable to access the exercise, alarm and all the other apps on my watch. I tried restarting using the troubleshoot button on the watch. However, the screen is still acting weird.