help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa Lite will not turn on

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-07-2020 15:25 - last edited on ‎09-09-2021 17:52 by Moderator Alum

‎01-07-2020 15:25 - last edited on ‎09-09-2021 17:52 by Moderator Alum

Versa Lite quit working last night around 4am.  Won't charge, won't turn on.  Put on charger all day (was at medium charge at last sync).  Connected to computer, still dark screen....  It is 13 days old.  Suggestions?

 

 


Moderator edit: subject updated for clarity

Best Answer
Labels:
0 Votes
2 REPLIES 2

‎01-07-2020 15:31

‎01-07-2020 15:31

Hi @Ellee13 , contact Customer Support asap, regards kuzibri

Best Answer
0 Votes

‎01-08-2020 05:46

‎01-08-2020 05:46

Same issue. Contact customer service.

Best Answer
0 Votes