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Versa Lite won't connect - error 502

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‎03-03-2021 11:24 - last edited on ‎03-04-2021 16:08 by

‎03-03-2021 11:24 - last edited on ‎03-04-2021 16:08 by

Cannot get my versa light to connect just keep saying error 502 mrs Harkness 

 

 

 

Moderator edit: subject for clarity 

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‎03-04-2021 17:05

‎03-04-2021 17:05

Welcome to the Fitbit Community, @abigail07042009.

 

Thanks for the details shared in your post. I recommend trying the following:

 

1. Turn off Bluetooth on your phone; wait 10 seconds, and then turn it back on.

2. Restart your phone.

3. Restart the device: How do I restart my Fitbit device?

 

For complete troubleshooting steps to pair your watch, see Why can't I set up my Fitbit device? If you experience difficulties with syncing, please find our troubleshooting instructions here.

 

Hope this helps!

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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