Versa Lite won't connect

[JessicaRossi]

My versa has not synced since Saturday when I charged it. Now it wont connect at all. I tried all of the steps the app gave me, make sure it's charged, restart bluetooth, restart watch and nothing worked. I even tried deleting it from my account and tried to re-connect that way, and that didnt work. How can I get it reconnected?

Moderator edit: subject for clarity

[LiliyaFitbit]

Welcome to the Fitbit Community, @JessicaRossi. 

I appreciate your participation in the Forums and sharing the details of the issue you're experiencing with your Versa Lite not connecting. Thank you for your efforts to resolve this. I recommend confirming the complete troubleshooting instructions from this help article: Why can't I set up my Fitbit device? If the issue persists, please let me know what device you're using to connect your Fitbit Versa Lite and if you've tried to use another device. 

Let me know how it goes, I'll be around.

[JessicaRossi]

I finally got it to connect. I had to turn everything off and restart my phone and Fitbit 3 times. It would find it but wouldn't connect. Finally it connected only for me to enter the 4 digit code and have to restart the setup routine. After entering 2 different codes it finally connected. 

[LiliyaFitbit]

Welcome to the Fitbit Community, @momortiz64. Thank you for your reply, @JessicaRossi.  

@momortiz64 thank you for joining the thread. I will be glad to help if you have any questions or concerns. 

@JessicaRossi I am glad to hear you were able to connect your watch, thank you for your time and efforts. I hope you continue using your watch without any issues. 

In case you have some spare time, I would like to invite you to visit our Discussions board where you will find great tips and encouragement from other members.

Keep on visiting the forums. Happy stepping!