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Versa Lite won't respond

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‎07-05-2021 04:18 - last edited on ‎07-06-2021 07:09 by Fitbit Moderator

‎07-05-2021 04:18 - last edited on ‎07-06-2021 07:09 by Fitbit Moderator

My versa lite dont seem to work properly, I already tried everything so i had ro reset it to factory setting. It turned off and now i cant turn it on. I tried to hook it up with the charger and the screen is just black, dead! What should i do?

 

Moderator Edit: Clarified subject

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‎07-06-2021 07:11 - edited ‎03-20-2024 06:17

‎07-06-2021 07:11 - edited ‎03-20-2024 06:17

Hi there, @JoanBG. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa Lite before reaching out. 

I've seen that our Social Media Team has created a support case on your behalf to get you in touch with our Support Team as regards to your issue so they can be able to work with you and review your options. Please keep a lookout in your inbox to the email address associated with this Fitbit account. Someone will be in contact with you soon.

Have a nice day. 

Maria | Community Moderator, Fitbit


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