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Versa Lite won't setup with phone

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‎02-09-2021 07:46 - last edited on ‎02-09-2021 14:59 by Fitbit Moderator

‎02-09-2021 07:46 - last edited on ‎02-09-2021 14:59 by Fitbit Moderator

Hi

I bought new versa lite and trying to connect with phone from 5 days but not yet.

Much time comes on screen update versa but after some time update failed. 

Please solve my problem 

 

Moderator Edit: Clarified subject

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‎02-09-2021 14:59

‎02-09-2021 14:59

Hi @Tayyab, welcome to the Community Forums.

 

First, I'd like to appreciate your effort and patience troubleshooting this situation prior to posting. If you haven't already done so, I recommend you to check all the information that's specified on: How do I set up my Fitbit device? to check if all the requirements are correctly configured to setup your device. Then, you can move forward and try the troubleshooting steps that are specified on: Why can't I set up my Fitbit device? and let me know how it goes. 

 

Let me know if further assistance is needed and if you have any additional questions.

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‎02-09-2021 14:59

‎02-09-2021 14:59

Hi @Tayyab, welcome to the Community Forums.

 

First, I'd like to appreciate your effort and patience troubleshooting this situation prior to posting. If you haven't already done so, I recommend you to check all the information that's specified on: How do I set up my Fitbit device? to check if all the requirements are correctly configured to setup your device. Then, you can move forward and try the troubleshooting steps that are specified on: Why can't I set up my Fitbit device? and let me know how it goes. 

 

Let me know if further assistance is needed and if you have any additional questions.

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