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Versa Lite won't swipe and reboot loop

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‎07-25-2020 09:11 - last edited on ‎07-26-2020 20:55 by Fitbit Moderator

‎07-25-2020 09:11 - last edited on ‎07-26-2020 20:55 by Fitbit Moderator

My Versa Lite screen will no longer swipe and it randomly resets itself even when it's got lots of power.

 

Moderator Edit: Clarified subject

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‎07-26-2020 20:54 - last edited on ‎07-15-2025 07:45 by Fitbit Moderator

‎07-26-2020 20:54 - last edited on ‎07-15-2025 07:45 by Fitbit Moderator

Hi @PickeringGal, welcome to the Community Forums!

Thanks for bringing this to our attention and for the details that were shared in your post. Let me share with you that our Customer Support team was contacted on your behalf to provide you further assistance with the difficulties you're currently experiencing. Please keep an eye on your email inbox because they'll be in touch with you pretty soon.

In the meantime they contact you, let me know if you have any additional questions.

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