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Versa Lite won't sync, keep time or receive notifications

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‎09-09-2020 07:17

‎09-09-2020 07:17

I have had my Versa Lite for 8  Months and the last Time it would sync was September 5th. I have tried restarting the smart watch several times, unnstalling and re installing the Fitbit app twice, and trying to sync over 50 times. It doesn't matter if I am using Wi-Fi or Mobile data it will not find the watch to sync. 

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5 REPLIES 5

‎09-09-2020 09:05

‎09-09-2020 09:05

I’m having exactly the same problem, it won’t connect with Bluetooth at all.

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‎09-09-2020 09:58

In response to Jo271

‎09-09-2020 09:58

My Versa is doing the same (or failing to do anything correctly). 

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‎09-09-2020 10:01

‎09-09-2020 10:01

Same. I even tried factory resetting it

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‎09-09-2020 22:49

In response to BethanyMc

‎09-09-2020 22:49

Same for my Versa Lite too, been like this for the last two weeks now. Bluetooth won’t even find my Versa Lite.
I have noticed with people I know and on Fitbit Forum there seems to be a lot of people with the same issue or just syncing issues. 
I’ve tried every suggestion on the forums to no avail and really fed up now. 
From what I have read and heard it seems obvious to me there is a problem with FitBit , not people’s phones etc that needs sorting ASAP. 

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‎09-10-2020 05:25

‎09-10-2020 05:25

Mi,e tells me that there is no wi fi to connect to! Wont find my home wi fi

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