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Versa Lite won't sync

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‎01-16-2022 10:39 - last edited on ‎01-17-2022 10:24 by Fitbit Moderator

‎01-16-2022 10:39 - last edited on ‎01-17-2022 10:24 by Fitbit Moderator

My fitbit versa lite fails mid sync since.

tried all recommended steps and even delete and reinstall.

nothing seems to resolve the issue 

 

Moderator Edit: Clarified subject

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‎01-17-2022 10:25 - edited ‎03-15-2024 16:20

‎01-17-2022 10:25 - edited ‎03-15-2024 16:20

Hi there, @Harels. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa Lite. 

If you haven't done so yet, please try removing the Bluetooth connection between your phone and your Fitbit device:

*On your phone, tap Settings > Bluetooth > the information icon next to the name of your Fitbit device > Forget This Device.
*Open the Fitbit app and set up the connection again. You should receive a message asking you to allow your Fitbit device to pair with your phone. Tap Pair to approve the request.

Sync your Versa 2 automatically when you open the Fitbit app or manually by tapping your profile picture > your device tile > Sync Now.

If you continue having issues, please see Why won't my Fitbit device sync? 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎01-17-2022 10:25 - edited ‎03-15-2024 16:20

‎01-17-2022 10:25 - edited ‎03-15-2024 16:20

Hi there, @Harels. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa Lite. 

If you haven't done so yet, please try removing the Bluetooth connection between your phone and your Fitbit device:

*On your phone, tap Settings > Bluetooth > the information icon next to the name of your Fitbit device > Forget This Device.
*Open the Fitbit app and set up the connection again. You should receive a message asking you to allow your Fitbit device to pair with your phone. Tap Pair to approve the request.

Sync your Versa 2 automatically when you open the Fitbit app or manually by tapping your profile picture > your device tile > Sync Now.

If you continue having issues, please see Why won't my Fitbit device sync? 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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