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Versa Lite won't sync

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‎01-11-2020 11:10 - last edited on ‎01-12-2020 08:31 by Moderator Alum

‎01-11-2020 11:10 - last edited on ‎01-12-2020 08:31 by Moderator Alum

It stopped partial syncing Jan 10.  Now it’s not syncing at all. I have updated app; restarted iPhone; turned Bluetooth off/on.

 

 

Moderator edit: subject for clarity

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‎01-12-2020 08:32

‎01-12-2020 08:32

Welcome to the Community, @BD10.

 

I appreciate all the efforts in trying to fix this syncing issue. If your watch isn't syncing, I recommend taking a look at the help article: Why won't my Fitbit device sync? and follow the instructions provided there.

 

Let me know the outcome. 🙂

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎01-13-2020 06:11

In response to AlejandraFitbit

‎01-13-2020 06:11

With the updated fix sent out on Saturday the problem seems to have gone!

Sent from my iPhone
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‎01-15-2020 12:07

In response to BD10

‎01-15-2020 12:07

Those are great news, @BD10. I am glad to hear that your Fitbit is now working properly. If there is anything else we can help you with, do not hesitate to post it.

 

Happy stepping! 🙂

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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