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Versa Lite won't sync

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‎04-15-2020 13:04 - last edited on ‎05-02-2020 08:02 by Fitbit Moderator

‎04-15-2020 13:04 - last edited on ‎05-02-2020 08:02 by Fitbit Moderator

Versa light will not sync to my computer. It was when I first got the Versa near the end of March. Any help out there?

 

 

Moderator edit: updated subject for clarity

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‎05-02-2020 08:02

‎05-02-2020 08:02

Hi @nhd, due to the recent events, I apologize for the delayed response. However, it's great to see you in our Fitbit forums.

 

Regarding the syncing issues that your Versa Lite is experiencing, I was able to get in touch with our Support team and was told that they assisted you via chat and sent an email with some instructions. Please don't hesitate to get back if more assistance is needed.

 

See you around.

JuanJo | Community Moderator

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