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Versa Lite won't sync

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‎05-13-2020 20:40 - last edited on ‎05-27-2020 06:12 by Fitbit Moderator

‎05-13-2020 20:40 - last edited on ‎05-27-2020 06:12 by Fitbit Moderator

Wont connect to my phone, has wrong date and time and cant fix because it wont sync.

 

 

Moderator edit: updated subject for clarity

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‎05-27-2020 06:11

‎05-27-2020 06:11

Hi @Sea1234222, due to the recent events, I apologize for the delayed response. However, lt me welcome you to our Fitbit Community.

 

Regarding the syncing issue that your Versa Lite has experienced, I was able to get in touch with our Support team and was told that they sent you an email with some instructions. Please reply to their email in case the issue persists and they'll be happy to follow up and assist you accordingly.

 

I'll also be around if any question arises.

JuanJo | Community Moderator

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