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Versa Lite won't sync

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‎07-31-2020 17:39 - last edited on ‎08-01-2020 06:03 by Fitbit Moderator

‎07-31-2020 17:39 - last edited on ‎08-01-2020 06:03 by Fitbit Moderator

I can’t get my versa to sync. I have tried all the trouble shooting and I still can’t get it to sync. 

 

Moderator Edit: Clarified subject

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‎08-01-2020 06:10 - edited ‎10-12-2023 18:28

‎08-01-2020 06:10 - edited ‎10-12-2023 18:28

Hi there @Marvinjo, welcome to the Community Forums. Thanks for the details provided in your post about the syncing difficulties with your Versa Lite. I appreciate you've taken the time to troubleshoot the issue prior to posting here.

I've seen that you both contacted our Support Team after posting here and they helped you with this matter. If you have any questions about the resolution of your case, feel free to contacted them back for further explanation or you can check our warranty policies here for a better understanding of the information that they provided to you.

Maria | Community Moderator, Fitbit


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